The Click and Collect service provided by Auckland Halal Meat is designed to offer a convenient and efficient way for customers to receive their orders. By placing a Click and Collect order, you agree to the terms outlined below.
Once your order has been successfully placed online, you will receive a confirmation email containing your order number and estimated collection time.
Orders will be prepared within the timeframe specified during checkout and confirmed in your order confirmation email.
Customers must present their order confirmation email (either printed or on a mobile device) when collecting their order.
If an order is not collected within two (2) days of the designated collection date/time, the following terms apply:
To ensure product safety and quality, all uncollected fresh meat products will be frozen after the two-day collection period has passed.
While we will attempt to send a reminder before the collection window expires, it remains the customer’s responsibility to collect their order within the specified timeframe.
Once frozen, the order will be available for collection as a frozen product. Auckland Halal Meat is not responsible for any changes in texture or quality resulting from the freezing process.
Orders that have been frozen due to non-collection are not eligible for refunds or cancellations.
For any inquiries regarding your Click and Collect order or this policy, please contact:
Auckland Halal Meat reserves the right to amend this Click and Collect Policy at any time without prior notice. The most up-to-date version will always be available on our website.
