Yes, that’s absolutely fine. If there is a safe place at your address, the courier will leave your order there. All deliveries are sent with Authority to Leave, meaning your parcel will be placed at your door or another secure location.
Your meat is packed in an insulated polystyrene box with ice packs to keep it fresh and cool until you arrive home.
As we use third-party courier services, we’re unable to guarantee exact delivery times or provide a precise ETA.
Please contact us as soon as possible at sales@halalmeat.co.nz. While we can’t guarantee changes can be made in time, we will do our best to update your order.
Yes, the delivery fee will be deducted from your voucher balance.
We’re unable to guarantee an exact delivery time, but most orders are delivered between 7:00 AM and 5:00 PM.
Once your order has been packed, you’ll receive an email with a tracking link so you can follow its progress. You’ll also get a text message confirming when your order has been safely delivered.
If you see this message at checkout, try the following:
If the issue continues, please contact us and we’ll be happy to help.
📞 09 846 5115
📧 sales@halalmeat.co.nz
When contacting us, please include:
This will help us resolve the issue quickly or place the order on your behalf.
